Refund Policy

Last updated: 8 August 2026

This Refund Policy explains when Apiservicepath issues refunds for educational programs and consultations. This site does not process payments directly; refunds apply to fees paid to us through confirmed enrollment invoices.

1. Eligibility

You may request a refund if you cancel within the timeframes below, or if we cancel a program and cannot offer a suitable alternative. Mandatory consumer withdrawal rights under German/EU law remain unaffected where applicable.

2. Timeframe

For cohort courses such as the German Work Permit Pathway, full refunds are available if you cancel in writing at least 14 days before the cohort start date and before accessing downloadable worksheet packs. Cancellations inside 14 days may receive a partial refund as described below.

3. Full and partial refunds

Full refund: Cancellation ≥14 days before start, materials unused; or Apiservicepath cancellation without a comparable replacement.

Partial refund (50%): Cancellation between 13 and 3 days before start, if fewer than two mentor slots were used.

No refund: Cancellation within 72 hours of start, or after two mentor sessions, except where mandatory law requires otherwise.

4. Non-refundable items

Completed Clarity Desk single sessions, third-party government fees, translation costs paid to other vendors, and customized employer template packs already delivered as final files are non-refundable.

5. Refund process

Email hello@apiservicepath.digital with your full name, program name, invoice reference, and reason. We confirm receipt within two business days and state whether a full or partial refund applies.

6. Processing time and method

Approved refunds are processed within 10 business days to the original payment method when possible. Bank transfers may take additional time depending on your institution.

7. Cancellation by Apiservicepath

If we postpone a cohort by more than 30 days, you may transfer to a later cohort or request a full refund of fees paid to us for that cohort.

8. Exceptions

We may offer goodwill adjustments for documented medical emergencies preventing participation, evaluated case by case. Abuse of materials (sharing login credentials, redistributing worksheets) voids refund eligibility.

9. Contact for refund requests

Email: hello@apiservicepath.digital · Phone: 06591 19 05 65 · Street: Karl-Liebknecht-Strasse 14; City: Heidmoor; State/province/area: Schleswig-Holstein; Zip code: 24632; Country: Germany.